FAQ
Is the purchase made directly from the artist?
The illustration is created personally by the artist, but printing and shipping are handled by a specialized company. This ensures high-quality prints and efficient international delivery.
Do the framed posters and canvases come ready to hang?
Yes! Both stretched canvases and framed posters arrive ready to hang, with no extra hardware required. Posters without frames are shipped without accessories, giving you full freedom to choose how to display them.
Does the artist create the artwork digitally?
Yes, every piece is fully created digitally, allowing precise detail control and optimal print quality.
Can I buy only the digital file?
No, the digital file is not available for purchase. This protects print quality and safeguards the copyright of the illustrations.
Are the printed colors accurate to what I see on my screen?
Prints are produced with high-quality pigments, though slight variations may occur due to monitor settings, which can alter color perception.
Can I personalize the print with a message or dedication?
Absolutely! If you have a special customization in mind, send me a message and we’ll arrange a personal consultation. We’ll design something unique and tailor-made just for you.
How does the guarantee work?
If the product arrives damaged or with a printing defect, you can report the issue by sending photos. The situation will be reviewed and, if necessary, a replacement will be issued.
Please note that returns are not available for personalized products.
What are the delivery times?
Production takes 3–5 business days, and shipping usually requires 5–7 business days.
Any courier delays are outside the seller’s responsibility, but you can always contact support for assistance.